Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you, or a third party named by you who is not the carrier, received the goods. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by a clear statement, for example by email. Please contact:

Studio WAK 
Email: studiowak@studiowonandkim.com
Address: Emil-Abderhalden-Str.5, 06108 Halle (Saale), Germany

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the standard shipping costs, without undue delay and no later than 14 days from the day on which we receive your notice of withdrawal. We may withhold the refund until we have received the goods back or until you have provided valid proof that the goods have been sent back, whichever is earlier. Returned goods will be checked after arrival. You are liable for any loss in value of the goods if this loss in value is due to handling that was not necessary to check the condition, characteristics and function of the goods. In this case, we may deduct the loss in value from the refund.

You must send back the goods without undue delay and no later than 14 days from the day on which you informed us of your withdrawal. You will bear the direct cost of returning the goods.

Exclusion of the right of withdrawal

The right of withdrawal may not apply to made-to-order or custom-made products that are not prefabricated and are produced according to individual specifications or clearly tailored to personal requirements. This applies especially to products configured individually in terms of size, modules, finish, installation context or other customer-specific requirements.

Model withdrawal form

If you wish to withdraw from the contract, you may use the following form and send it to us by email:

To: Studio WAK
Email: studiowak@studiowonandkim.com

I / We hereby withdraw from the contract concluded by me / us for the purchase of the following goods:

Ordered on:
Received on:
Name of customer:
Address of customer:
Order number:
Date:

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